Please follow the process below for returning your parcel to us.
1. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached.
2. Cover your address label with the boohoo returns label found on the bottom right of your delivery note, or download a new one from below.
3. Return the package by using your local Post Office counters and obtain proof of postage from the Post Office. Please do not post the package through the post box without obtaining a certificate of posting.
4. Keep your certificate of postage safe as you will need this as your proof of return. There is a returns label included in your parcel. If you have misplaced this label, you can download a new one below. Remember to add your order number if you download a new returns label. This can be found in Order History in My Account.
Returns labels:
REPUBLIC OF IRELAND RETURNS LABEL
boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store.
Follow the steps below:
1. Click here to generate and print off your returns label and to find your nearest store.
2. Re-pack the item in its original packaging with labels and tags still attached.
3. Securely attach the Parcel Connect label to your parcel covering the original delivery label.
4. Take your parcel to your local Parcel Connect store, where you'll receive proof of postage. Keep your certificate of postage safe as you will need this as your proof of return.
Click here to start your return.
Alternatively, you can simply return your items to the following address within 14 days of the date on your dispatch note.
Boohoo Returns
C/O Fastway Ireland Hub,
Unit 20 Botley Lane,
Portarlington,
Co. Offaly
Please note: Free returns are only available via the returns portal link above. Returns sent using any other method are at the customers own cost and liability.
Great news! We now offer the following range of ROI returns services:
We’re now trialling the new returns service, ‘myreturns’, for customers based in Greater Dublin only. You can find out more about this returns service here.
Please follow the below process for returning your parcel to us when using the myreturns service:
• Click here and select Boohoo from the drop down list of leading retailers.
• Enter the collection address
• Print the generated label and stick it onto the parcel
• A myreturns courier will collect the item within 60 minutes of your booking
• You will receive proof of postage via email
• Click here to track your shipment on the myreturns homepage.
Boohoo returns can now be made via your customers local Parcel Connect store.
1. Click here to generate your returns label and to find your nearest store.
2. Re-pack the item in its original packaging with labels and tags still attached.
3. Cover your address label with the boohoo.com address label found on the bottom right of your delivery note.
4. Securely attach the Parcel Connect label to your parcel covering the original delivery label.
5. Take your parcel to your local Parcel Connect store, where you'll receive proof of postage. Keep your certificate of postage safe as you will need this as your proof of return.
REST OF THE WORLD RETURNS LABEL
We're sorry, but we are unable to offer a free returns service to our overseas customers. Returns must be made at your own cost. Please return to the following address:
Boohoo.com Returns
Widow Hill Road
Heasandford Industrial Estate
Burnley
UK
BB10 2BQ
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
Please note that unless products are faulty, we will be entitled to recover any direct costs of having to recover the products from you. In such an occurrence we may set such costs against the amount re-credited to you in the refund.
AUSTRALIA RETURNS LABEL
Simply return your items to the following address within 30 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Aramex Returns c/o CAS Return Centre
PO BOX 87
BROOKLYN PARK, SA 5033
ADELAIDE
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
NEW ZEALAND RETURNS LABEL
Simply return your items to the following address within 30 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Aramex Returns c/o Malcolm TL
Boohoo Returns Centre
PO Box 208 043
Highbrook
Auckland 2013
New Zealand
You can also download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.
USA RETURNS LABEL
Simply return your items to the following address within 30 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Aramex Returns c/o Panther Premium Logistics
640 Airport South Parkway
Suite 300
COLLEGE PARK
GA 30349
US
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
CANADA RETURNS LABEL
Simply return your items to the following address within 30 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Aramex Canada
5810 Ambler Drive
Units 14-15
Mississauga, ONTARIO
L4W 4J5
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
NETHERLANDS RETURNS LABEL
Simply return your items to the following address within 14 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Boohoo.com
Heasandford Industrial Estate
Widow Hill Rd
Burnley
BB10 2BQ
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
FRANCE RETURNS LABEL
Simply return your items to the following address within 14 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Boohoo.com Returns
La Poste UK
c/o wnDirect
Retour Des Colis
Via PFC Lille Carvin
62213 Carvin Cedex
France
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
SPAIN RETURNS LABEL
Simply return your items to the following address within 14 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Boohoo.com Returns
Widow Hill Road
Heasandford Industrial Estate
Burnley
UK
BB10 2BQ
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
GERMANY RETURNS LABEL
Simply return your items to the following address within 28 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
boohoo Returns
Panalpina,
Reisholzer Werftstr. 52,
40589,Dusseldorf
Germany
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
ITALY RETURNS LABEL
Simply return your items to the following address within 14 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Boohoo.com Returns
Widow Hill Road
Heasandford Industrial Estate
Burnley
UK
BB10 2BQ
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
