For orders placed before the 22nd September We’ve updated our website so for tracking, help and support for orders placed before the 22nd September 2020, please visit https://support.mena.boohoo.com/.

Or search through these topics...

  • Top 5 Frequently Asked Question
      • Delivery
      • Returns
      • Where is my order?
        Track your order here

        Enter your order number.
        Pssst...It's on your order confirmation or dispatch email

        Your order could be in a couple of places... our warehouse, awaiting dispatch, with the courier on its way, or delivered. The first thing to check is have you had your dispatch email? If yes, then it's on its way. You can track your order at the top of this page using your order number from that email. If you haven't got your dispatch email (don't forget to check those junk folders) then your order is waiting to leave us. Once you have the dispatch email you can track it yourself via the link in the email or by using the track my order section at the top of this page.

        If you don't have your order number with you, you can get it by logging into your account here and then by going to 'Order History'.

      • Why is my order late?

        Are you sure it’s late? Please double check the delivery option you selected, cut off times for ordering and the date which we said it will be delivered by. You can check delivery timescales here. If it's after 8pm on that date then it’s late. If it's before the advised delivery date and you've had your dispatch email, then it’s on its way. Your delivery date has to have passed for us to be able to investigate where your order is. On rare occasions we do come up against a bump in the road. If your delivery date has passed, please contact here and have your order number ready.

      • Why was my order cancelled?

        If you've placed an order and received a cancellation email from us, we're very sorry. This will usually be because the stock wasn't in the warehouse when we came to process your order. You will receive a cancellation email and a refund via the original payment method used. The refund may take up to 7 days, this is the banking process and not something we can speed up.

      • Can I cancel or edit my order?

        As soon as you place your order, we’re on it – we know you need it fast! Unfortunately this means we will be unable to make any changes as it’s already being processed at the warehouse (literally within seconds!). You’ll need to place another order or return any unwanted items.

      • I received a faulty item what do I do?

        We’re really sorry to hear that you’ve received an item that’s not in perfect condition. So that we can get this fixed for you please head over to our Contact Us section.

        To help us get this fixed for you ASAP, when you first contact us please include the following information;

          -Your name
        • -Order number
        • -Product name and code
        • -Picture of the fault
        • -Description of the fault

        (The product name and code can be found on your order confirmation email).

        If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you won’t be able to attach the image on the form just yet.

      • How do I return?

        How do I return?

        RETURNS

          When returning a parcel please follow the process below.

          You can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Please use a trackable service and keep your proof of postage receipt until after your refund is processed.

          You've got 28 days to send something back to us from the day you receive it.​

        • 1

          Repack your items.

        • 2

          Login to our returns portal. You will need your order number and email/last 4 digits of your phone number.

        • 3

          Select your preferred return option (Print returns label at home or in store options).

        • 4

          Once you have processed your return in the portal you're ready to post it off! Make sure you keep proof of postage!

        • 5

          Keep an eye on your return tracking. You'll get an email once we receive your returned item.

        START A RETURN

        Good to know...

        We've gone paperless! You'll no longer receive a delivery note in your parcel.

        For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place.

      • I don't have the invoice from my parcel, can I return?

        We've gone paperless! You can generate a returns label from our website, attach it to your parcel and then send it back to us. We have printer-less options too if you don’t have a printer!

        Ready to Return? click here

      • I am outside of the returns policy, can I return?

        You've got 28 days to send something back to us from the day you receive it. Unfortunately we cannot accept returns after this time.

        Ready to Return? Click here

      • I don't have the original packaging, can I return?

        No packaging, no problem! Just pop your items in something non see-through, sealable & waterproof.

        Ready to Return? Click here

      • When will I receive my refund?

        A typical refund will take up to 28 days, that’s 21 days you returning and us processing and up to 7 days for it to make its way through the banking system. The refund will go back to the payment method you used when placing your order, once we've done our bit you'll get an email confirming it’s on its way. If you've waited more than 28 days with no email from us then please get in touch by going to the Contact Us tab on this page.

         
  • Orders & Delivery
    • Where is my order?
      Track your order here

      Enter your order number.
      Pssst...It's on your order confirmation or dispatch email

      Your order could be in a couple of places... our warehouse, awaiting dispatch, with the courier on its way, or delivered. The first thing to check is have you had your dispatch email? If yes, then it's on its way. You can track your order at the top of this page using your order number from that email. If you haven't got your dispatch email (don't forget to check those junk folders) then your order is waiting to leave us. Once you have the dispatch email you can track it yourself via the link in the email or by using the track my order section at the top of this page.

      If you don't have your order number with you, you can get it by logging into your account here and then by going to 'Order History'.

    • Delivery options & times

      Delivery option Delivery times Delivery cost

      Please note: postcode restrictions apply, for more details click here.

    • Why is my order late?

      Are you sure it’s late? Please double check the delivery option you selected, cut off times for ordering and the date which we said it will be delivered by. You can check delivery timescales here. If it's after 8pm on that date then it’s late. If it's before the advised delivery date and you've had your dispatch email, then it’s on its way. Your delivery date has to have passed for us to be able to investigate where your order is. On rare occasions we do come up against a bump in the road. If your delivery date has passed, please contact here and have your order number ready.

    • Missing item(s) from my order?

      Not cool! We’ve either packed it wrong, it’s coming in more than one parcel or it’s fallen off the back of the wagon. If your expected delivery date has passed, then please head over to our Contact Us section and we will sort it for you.

    • Why was my order cancelled?

      If you've placed an order and received a cancellation email from us, we're very sorry. This will usually be because the stock wasn't in the warehouse when we came to process your order. You will receive a cancellation email and a refund via the original payment method used. The refund may take up to 7 days, this is the banking process and not something we can speed up.

    • Can I cancel or edit my order?

      As soon as you place your order, we’re on it – we know you need it fast! Unfortunately this means we will be unable to make any changes as it’s already being processed at the warehouse (literally within seconds!). You’ll need to place another order or return any unwanted items.

    • Can I exchange an order?

      Unfortunately we don't offer an exchange facility. Simply return your item(s) and reorder for a replacement. Your refund will be processed once we've received your unwanted items.

    • Item out of stock?

      Too late, you missed it! We are a very fast paced fashion retailer and keeping up with latest trends is our bag. This sometimes means our best selling items can go out of stock and we don’t usually plan on bringing them back in. The good news is if you keep checking back, some of our best garms do reappear. Our customer service team won't know if a product is coming back in or not, you'll see it first.

    • I received a faulty item, what do I do?

      We’re really sorry to hear that you’ve received an item that’s not in perfect condition. So that we can get this fixed for you please head over to our Contact Us section.

      To help us get this fixed for you ASAP, when you first contact us please include the following information;

        -Your name
      • -Order number
      • -Product name and code
      • -Picture of the fault
      • -Description of the fault

      (The product name and code can be found on your order confirmation email).

      If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you won’t be able to attach the image on the form just yet.

    • I received a incorrect item, what do I do?

      We will get this fixed for you ASAP just head over to our Contact Us section.

      When you message, please include the following information:

      • Your name
      • Order number
      • Product name and code of the item ordered
      • Product name and code of the item received
      • Picture of the incorrect item and a description of the incorrect item received

      You won’t be able to attach an image of the incorrect item just yet but make sure you have one ready for when you receive a reply from us. Please wait until you’ve spoken to our Customer Care team before you return anything to us so we can make sure we get the correct item to you as quickly as possible.

    • My tracking is showing that my parcel is being returned to sender

      The carrier has been unable to deliver your parcel to you (you may not have been in or they might not have been able to gain access to your property). If your tracking is showing as being returned to us you can wait for your parcel to come back and we will give you a refund when it does. A typical refund will take up to 21 days, that’s 14 days for the parcel to arrive back at our warehouse and us processing with up to 7 days for it to make its way through the banking system.

      If the carrier was unable to deliver this time it may be worth considering when you next order to use an alternative delivery address where you know someone will be able to receive the parcel or selecting an alternative delivery option at checkout e.g. time specific delivery or locker collection if offered in your delivery location.

  • Returns & Refunds
    • How do I return?

      How do I return?

      RETURNS

        When returning a parcel please follow the process below.

        You can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Please use a trackable service and keep your proof of postage receipt until after your refund is processed.

        You've got 28 days to send something back to us from the day you receive it.​

      • 1

        Repack your items.

      • 2

        Login to our returns portal. You will need your order number and email/last 4 digits of your phone number.

      • 3

        Select your preferred return option (Print returns label at home or in store options).

      • 4

        Once you have processed your return in the portal you're ready to post it off! Make sure you keep proof of postage!

      • 5

        Keep an eye on your return tracking. You'll get an email once we receive your returned item.

      START A RETURN

      Good to know...

      We've gone paperless! You'll no longer receive a delivery note in your parcel.

      For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place.

    • When will I receive my refund?

      A typical refund will take up to 28 days, that’s 21 days you returning and us processing and up to 7 days for it to make its way through the banking system. The refund will go back to the payment method you used when placing your order, once we've done our bit you'll get an email confirming it’s on its way. If you've waited more than 28 days with no email from us then please get in touch by going to the Contact Us tab on this page.

       
    • How long do I have to return?

      You've got 28 days to send something back to us from the day you receive it. Unfortunately we cannot accept returns after this time.

      Ready to Return? Click here

    • I don't have the original packaging, can I return?

      No packaging, no problem! Just pop your items in something non see-through, sealable & waterproof.

      Ready to Return? Click here

    • Can I return more than one order in the same parcel?

      Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund.

      Ready to Return? Click here

    • I can't see the refund on my bank statement

      Refunds are sneaky things and can show up in a couple of places:

      1. Normally it shows on the day of refund confirmation by us (or up to 7 days after this date depending on your bank’s processing times) 2. If its not there, try looking back to the date when you bought the items – some banks now highlight the refund credit against the initial debit date (or up to 7 days after this date depending on your bank’s processing time)

      If you still can’t see it, give us a shout on the Contact Us Form.

       
    • Can I exchange instead of a refund?

      Unfortunately we don’t offer an exchange facility. Simply return your item(s) by following these easy steps on the 'How do I return?' section and reorder for a replacement.

    • Have you received my returned item(s)?

      It can take up to 14 days from the date of your return for your parcel to be delivered back to our warehouse and processed.

      On receiving your return the next step is for us to check the item(s). Once our checks are complete we’ll refund back to your payment method. The funds should appear on your bank statement in up to 7 working days (how long depends on your card issuer). If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account.

      We’ll make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund.

    • Do you refund the delivery charge?

      We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. You can cancel your contract here. If you decide to keep one of the items, you need to pay for delivery. We don't refund delivery charge for those countries listed outside of the EEA.

       
    • There is no returns label in my parcel, how do I return?

      We've gone paperless! You can generate a returns label from our website, attach it to your parcel and then send it back to us. We have printer-less options too if you don’t have a printer!

      Ready to Return? click here

    • Returns policy

      Returns

      1. OUR RETURNS POLICY

      Your non-faulty must be returned within 7 days of receipt of the goods.

      If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund.

      • Items must be returned within 28 days of receipt.

      • Items must be unworn and unwashed.

      • Pierced jewellery cannot be returned for health and hygiene reasons.

      • Underwear and swimwear can only be returned if the hygiene seal has not been removed.

      • Beauty products and accessories cannot be returned for hygiene reasons.

      • Shoes must be tried on indoors.

      • Items must have all tags attached.

      2. FAULTY GOODS

      We’re really sorry to hear that you’ve received an item that’s not in perfect condition. So that we can get this fixed for you please head over to our Contact Us section.

      Defective items can be returned after 14 days of a defect being discovered but in any case no longer than 28 days of receipt and will be refunded in accordance with this policy subject to provision of evidence of the defect immediately upon discovery, such as images and compliance with the instructions for use. You have the option to ask for a replacement of a defective item and replacement in this case will be subject to stock availability and price adjustment.

      Please not that we are unable to refund cash for customers who pay using the cash on delivery option, you will get store credit as a refund.

      To help us get this fixed for you ASAP, when you first contact us please include the following information;

        -Your name
      • -Order number
      • -Product name and code
      • -Picture of the fault
      • -Description of the fault

      (The product name and code can be found on your order confirmation email).

      If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you won’t be able to attach the image on the form just yet.

      3. HOW TO RETURN AN ITEM & HOW MUCH DOES IT COST?

      How do I return?

      RETURNS

        When returning a parcel please follow the process below.

        You can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Please use a trackable service and keep your proof of postage receipt until after your refund is processed.

        You've got 28 days to send something back to us from the day you receive it.​

      • 1

        Repack your items.

      • 2

        Login to our returns portal. You will need your order number and email/last 4 digits of your phone number.

      • 3

        Select your preferred return option (Print returns label at home or in store options).

      • 4

        Once you have processed your return in the portal you're ready to post it off! Make sure you keep proof of postage!

      • 5

        Keep an eye on your return tracking. You'll get an email once we receive your returned item.

      START A RETURN

      Good to know...

      We've gone paperless! You'll no longer receive a delivery note in your parcel.

      For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place.

      5. HOW LONG DOES IT TAKE TO PROCESS MY RETURN?

      It can take up to 14 days from the date of your return for your parcel to be delivered back to our warehouse and processed.

      On receiving your return the next step is for us to check the item(s). Once our checks are complete we’ll refund back to your payment method. The funds should appear on your bank statement in up to 7 working days (how long depends on your card issuer). If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account.

      We’ll make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund.

      6. CAN I HAVE AN EXCHANGE INSTEAD OF A REFUND?

      Unfortunately we don’t offer an exchange facility. Simply return your item(s) by following these easy steps on the 'How do I return?' section and reorder for a replacement.

  • Payments & Promotions
    • Promotions & discounts

      We know you like a good deal so we often have some great promotions running on our website. Just remember, you need to enter the discount/promo code when you are checking out as it can't be applied later.

      Having issues redeeming your discount? This might be why:

      • -Oh no – you’re out of time! That code could’ve expired now as we run offers for a limited time.
      • -Trying to use two codes? Sneaky! We love giving you discount, but ask that you only use one code per order please.
      • -Double check your delivery option. Some of our codes only work when you select a specific delivery option such as our Next Day Delivery service.
      • -Check for typos. We all do it – double check you haven’t mistyped the code in your mad dash for discount. Compose. And re-type.
      • -Want. It. All. But check you’ve only picked products from the category on offer.
      • -Sorry to dissapoint! But Products from the Premium Collection are excluded from all promotions.
    • How can I pay for my order?

      Payment options

      We accept the following payment cards: Visa, Visa Debit, MasterCard, Maestro, Electron, American Express, Discover and Diners. We also accept PayPal, Apple Pay (iOS only), Klarna (not available on the app), Clearpay, Giftcards and prepaid debit cards.

      Please note: All payments must be made online when placing your order. We do not have the ability to place an order on your behalf. Discover & Diners payment methods do not apply on the app. 

      When you reach the final billing page and submit your order, we will immediately contact your bank or card issuer for authorisation to take payment from your account.

      Gift Vouchers

      If you've been gifted a boohoo voucher/gift certificate, then yes we accept those, can you imagine if we didn't!

    • Payment issues

      Payment Error

      If you experiencing error messages when making a payment, firstly, make sure you have inputted the correct details by checking all the information correctly. Contact your bank to ensure there are no problems with the card. After this, please contact us by going to 'contact us' tab on this page to submit details and we will investigate further. To help us solve the issue for you, please include as many of the following details as possible (don't worry if you're not very technical or are unsure about any of the below; just give us as much information as you can):

      • -What operating system you use (e.g. iOS, Android, Windows Vista, Mac OS X)
      • -What Internet Browser you are using or if via our App (e.g. Internet Explorer 8, Firefox, Safari, Chrome)
      • -What payment method you were trying (e.g. Visa)
      • -A description of the problem and what time the problem occurred
      • -If you get an error message, please include it in your message to us

      Payment Declined

      If your credit or debit card was declined, check to see if your card is expired, out of date or your card billing address is different to the billing address on your boohoo account.

      If the above doesn't help, your Credit Card Company or bank will have more information.

      If using PayPal, please contact PayPal directly if your payment has been declined.

  • Products
    • Why can't I find an item that was advertised?

      Our advertised products become very popular and sell out quickly.Check out our latest TV campaign products here.

    • Item out of stock?

      Too late, you missed it! We are a very fast paced fashion retailer and keeping up with latest trends is our bag. This sometimes means our best selling items can go out of stock and we don’t usually plan on bringing them back in. The good news is if you keep checking back, some of our best garms do reappear. Our customer service team won't know if a product is coming back in or not, you'll see it first.

    • I received a faulty item, what do I do?

      We’re really sorry to hear that you’ve received an item that’s not in perfect condition. So that we can get this fixed for you please head over to our Contact Us section.

      To help us get this fixed for you ASAP, when you first contact us please include the following information;

        -Your name
      • -Order number
      • -Product name and code
      • -Picture of the fault
      • -Description of the fault

      (The product name and code can be found on your order confirmation email).

      If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you won’t be able to attach the image on the form just yet.

    • I received a incorrect item, what do I do?

      We will get this fixed for you ASAP just head over to our Contact Us section.

      When you message, please include the following information:

      • Your name
      • Order number
      • Product name and code of the item ordered
      • Product name and code of the item received
      • Picture of the incorrect item and a description of the incorrect item received

      You won’t be able to attach an image of the incorrect item just yet but make sure you have one ready for when you receive a reply from us. Please wait until you’ve spoken to our Customer Care team before you return anything to us so we can make sure we get the correct item to you as quickly as possible.

    • Sizing

      Size Guide

      International Conversion

      IN CM

      S/M
      M/L
      SIZE XS S/M XL
      M/L
      SIZE XS S M L XL
      EU EU 32 34 36 38 40 42 44 46
      UK 4 6 8 10 12 14 16 18
      USA/CA 0 2 4 6 8 10 12 14

      IN CM

      SIZE XS S/M XL
      M/L
      SIZE XS S M L XL
      BUST
      WAIST
      HIPS








      WOMENS LEG LENGTH guide only

       
      To fit measurement
      Wide leg trousers - casual
      Wide leg trousers - going out
      Ankle grazer trouser
      Legging
      Jeans
      Culotte

      STANDARD SKIRT LENGTHS (SIZE 10) guide only

       
      Micro mini
      Mini
      Skater
      Midi
      Midaxi
      Maxi

      STANDARD DRESS LENGTHS FROM SHOULDER (SIZE 10) guide only

       
      Micro mini
      Mini
      Skater
      Midi
      Midaxi
      Maxi

      how to measure

      1. Bust

        Measure under the arms at the fullest point around the bust horizontally.

      2. Bra

        Measure under the bust area.

      3. Waist

        Measure around the natural waistline.

      4. Hips

        With the feet together measure the fullest part.

      5. Inside Leg

        In bare feet take the measurement from the inside leg and measure down the inside leg to the floor.

      Plus Size & Curve boohoo is the destination to make sure you stay on top of your fashion game. With plus size clothing, cut with confidence, going from UK sizes 16 to 24, find your perfect outfit. From wardrobe staples to fashion- forward pieces, Plus promises to keep you on trend season after season.

      • UK Sizes 16 -24


      • UK Sizes 16 -24

      International Conversion

      IN CM

      L XL
      SIZE L XL
      SIZE 16/18 20/22 24/26
      EU EU 44 46 48 50 52 54 56
      UK 16 18 20 22 24 26 28
      USA/CA 12 14 16 18 20 22 24

      IN CM

      SIZE L XL
      SIZE 16/18 20/22 24/26
      BUST
      WAIST
      HIPS

      WOMENS LEG LENGTH guide only

       
      To fit measurement
      Wide leg trousers - casual
      Wide leg trousers - going out
      Ankle grazer trouser
      Legging
      Jeans
      Culotte

      STANDARD SKIRT LENGTHS (SIZE 10) guide only

       
      Mini
      Skater
      Midi
      Midaxi
      Maxi

      STANDARD DRESS LENGTHS FROM SHOULDER (SIZE 10) guide only

       
      Mini
      Skater
      Midi
      Midaxi
      Maxi

      how to measure

      1. Bust

        Measure under the arms at the fullest point around the bust horizontally.

      2. Bra

        Measure under the bust area.

      3. Waist

        Measure around the natural waistline.

      4. Hips

        With the feet together measure the fullest part.

      5. Inside Leg

        In bare feet take the measurement from the inside leg and measure down the inside leg to the floor.

      Pick out your petite wardrobe power players from the boohoo smaller sizes range, dressing women of 5’3”/1.60m and under. It’s the same statement styles you love – basic jersey maxi dresses and slouchy boyfriend jeans - perfectly proportioned to fit and flatter smaller packages (good things do come in them, after all!).

      • Sleeve length reduced by 3cm
      • Crutch length, front to back waist through the legs, shortened by 3cm
      • Bodice length shortened 2cm
      • Sleeve length reduced by 3cm
      • Crutch length, front to back waist through the legs, shortened by 3cm
      • Bodice length shortened 2cm

      International Conversion

      IN CM

      S/M
      M/L
      SIZE XS S/M XL
      M/L
      SIZE XS S M L XL
      EU EU 32 34 36 38 40 42 44 46
      UK 4 6 8 10 12 14 16 18
      USA/CA 0 2 4 6 8 10 12 14

      IN CM

      SIZE XS S/M XL
      M/L
      SIZE XS S M L XL
      BUST
      WAIST
      HIPS

      WOMENS LEG LENGTH guide only

       
      To fit measurement
      Wide leg trousers - casual
      Wide leg trousers - going out
      Ankle grazer trouser
      Legging
      Jeans
      Culotte

      STANDARD SKIRT LENGTHS (SIZE 10) guide only

       
      Micro mini
      Mini
      Skater
      Midi
      Midaxi
      Maxi

      STANDARD DRESS LENGTHS FROM SHOULDER (SIZE 10) guide only

       
      Micro mini
      Mini
      Skater
      Midi
      Midaxi
      Maxi

      how to measure

      1. Bust

        Measure under the arms at the fullest point around the bust horizontally.

      2. Bra

        Measure under the bust area.

      3. Waist

        Measure around the natural waistline.

      4. Hips

        With the feet together measure the fullest part.

      5. Inside Leg

        In bare feet take the measurement from the inside leg and measure down the inside leg to the floor.

      Take your wardrobe to new heights with Boohoo Tall, perfect for women 5"7" and over! Tall clothing to suit every style, with our longer-length trousers, tall jumpsuits and dresses. No more wardrobe malfunctions - just flattering, on-trend fits.

      • Sleeve length increased by 3.5cm
      • Crutch length increased by 3.5cm
      • Bodice length increased by 1cm

      • Sleeve length increased by 3.5cm
      • Crutch length increased by 3.5cm
      • Bodice length increased by 1cm

      International Conversion

      IN CM

      S/M
      M/L
      SIZE XS S/M XL
      M/L
      SIZE XS S M L XL
      EU EU 32 34 36 38 40 42 44 46
      UK 4 6 8 10 12 14 16 18
      USA/CA 0 2 4 6 8 10 12 14

      IN CM

      SIZE XS S/M XL
      M/L
      SIZE XS S M L XL
      BUST
      WAIST
      HIPS

      WOMENS LEG LENGTH guide only

       
      To fit measurement
      Wide leg trousers - casual
      Wide leg trousers - going out
      Ankle grazer trouser
      Legging
      Jeans
      Culotte

      STANDARD SKIRT LENGTHS (SIZE 10) guide only

       
      Micro mini
      Mini
      Skater
      Midi
      Midaxi
      Maxi

      STANDARD DRESS LENGTHS FROM SHOULDER (SIZE 10) guide only

       
      Micro mini
      Mini
      Skater
      Midi
      Midaxi
      Maxi

      how to measure

      1. Bust

        Measure under the arms at the fullest point around the bust horizontally.

      2. Bra

        Measure under the bust area.

      3. Waist

        Measure around the natural waistline.

      4. Hips

        With the feet together measure the fullest part.

      5. Inside Leg

        In bare feet take the measurement from the inside leg and measure down the inside leg to the floor.

      International Conversion

      IN CM

      SIZE XS S S/M M M/L L XL
      EUROPE EUR 32 34 - 36 34 - 38 38 - 40 40 - 44 42 - 44 46
      UK 4 6 - 8 6 - 10 10 - 12 12 - 16 14 - 16 18
      USA/CANADACA 0 2 - 4 2 - 6 6 - 8 8 - 12 10 - 12 14

      IN CM

      SIZE XS S S/M M M/L L XL
      BUST
      WAIST (AT FULLEST PART OF BUMP)
      HIPS

      Maternity Leg Length - Guideline Only

        STANDARD LONG
      TROUSERS
      LEGGING
      JEANS
      TO FIT MEASUREMENT

      how to measure

      1. Bust

        Measure under the arms at the fullest point around the bust horizontally.

      2. Bra

        Measure under the bust area.

      3. Waist

        Measure around the natural waistline.

      4. Hips

        With the feet together measure the fullest part.

      5. Inside Leg

        In bare feet take the measurement from the inside leg and measure down the inside leg to the floor.

      International Conversion

      EUROPE EUR 35 36 37 38 39 40 41 42 42½
      UK 2 3 4 5 6 7 8 9 10
      USA/CANADACA 4 5 6 7 8 9 10 11 12

      International Conversion

      lingerie & swimwear
      EUROPE EUR 34 36 38 40 42 44
      UK 6 8 10 12 14 16
      USA/CANADACA 2 4 6 8 10 12
      bra
      EUROPE EUR 65c 70b 75b 80b 85b 90b
      UK 30c 32b 34b 36b 38b 40b
      USA/CANADACA 30c 32b 34b 36b 38b 40b

      IN CM

      U/BUST BUST UK EUROPE EUR USA/CA
      6 34 6 2
      8 36 8 4
      10 38 10 6
      12 40 12 8
      14 42 14 10
      16 44 16 12

      how to measure

      1. Under Bust

        (80% of your support) take a snug measurement around your body just under the bust on your rib cage.

      2. Bust

        (20% of your support) Measure your bust at its fullest point. The tape measure should be held more loosely than before.

      3. Size

        Match your bust and under bust to a dress size.

      Use the chart to first highlight your under bust measurement and then your bust to discover the correct dress size.

      What if I'm between sizes? For example if your under bust is 71cm and your bust is 90cm you will be between an 8 and a 10. with our simple returns process why not try both and use the checklist to decide the best fit for you?

      International Conversion

      lingerie & swimwear
      EUROPE EUR 44 46 48 50 52
      UK 16 18 20 22 24
      USA/CANADACA 12 14 16 18 20
      bra
      EUROPE EUR 90b 95b 100b 105b 110b
      UK 40b 42b 44b 46b 48b
      USA/CANADACA 40b 42b 44b 46b 48b

      IN CM

      U/BUST BUST UK EUROPE EUR USA/CA
      16 46 16 12
      18 48 18 14
      20 50 20 16
      22 52 22 18
      24 54 24 20

      how to measure

      1. Under Bust

        (80% of your support) take a snug measurement around your body just under the bust on your rib cage.

      2. Bust

        (20% of your support) Measure your bust at its fullest point. The tape measure should be held more loosely than before.

      3. Size

        Match your bust and under bust to a dress size.

      Use the chart to first highlight your under bust measurement and then your bust to discover the correct dress size.

      What if I'm between sizes? For example if your under bust is 71cm and your bust is 90cm you will be between an 8 and a 10. with our simple returns process why not try both and use the checklist to decide the best fit for you?

      International Conversion

      lingerie & swimwear
      EUROPE EUR 34 36 38 40 42 44
      UK 6 8 10 12 14 16
      USA/CANADACA 2 4 6 8 10 12
      bra
      EUROPE EUR 70b 75b 80b 85b 90b 95b
      UK 32b 34b 36b 38b 40b 42b
      USA/CANADACA 32b 34b 36b 38b 40b 42b

      IN CM

      U/BUST BUST UK EUROPE EUR USA/CA
      6 34 6 2
      8 36 8 4
      10 38 10 6
      12 40 12 8
      14 42 14 10
      16 44 16 12

      how to measure

      1. Under Bust

        (80% of your support) take a snug measurement around your body just under the bust on your rib cage.

      2. Bust

        (20% of your support) Measure your bust at its fullest point. The tape measure should be held more loosely than before.

      3. Size

        Match your bust and under bust to a dress size.

      Use the chart to first highlight your under bust measurement and then your bust to discover the correct dress size.

      What if I’m between sizes? For example if your under bust is 72cm and your bust is 95cm you will be between an 8 and a 10. With our simple returns process why not try both and use the checklist to decide the best fit for you?

      Checklist

      • It’s vital your wires sit flat against your rib cage and don’t dig into breast tissue
      • Cups should be smooth and you shouldn’t be spilling out at the sides or over the top
      • Straps should be firm but not digging in

      International Conversion

      IN CM

      SIZE XXS XS S M L XL XXL
      EUROPE EUR 42 44 46 48 50 52 54 - 56
      UK 32 34 36 38 40 42 44 - 46
      USA/CANADACA 32 34 36 38 40 42 44 - 46

      IN CM

      SIZE XXS XS S M L XL XXL
      CHEST
      COLLAR

      International Conversion

      IN CM

      SIZE 1XL 2XL 3XL 4XL
      EUROPE EUR 54 56 58 60
      UK 44 46.5 49 51.5
      USA/CANADACA 44 46.5 49 51.5

      IN CM

      SIZE 1XL 2XL 3XL 4XL
      CHEST
      COLLAR

      International Conversion

      IN CM

      SIZE XXS XS S M L XL XXL
      EUROPE EUR 42 44 46 48 50 52 54 - 56
      UK 26 28 30 32 34 36 38 - 40
      USA/CANADACA 26 28 30 32 34 36 38 - 40

      IN CM

      SIZE XXS XS S M L XL XXL
      WAIST

      LEG LENGTH - GUIDELINE ONLY

        STANDARD LONG
      JEANS
      TROUSERS
      SHORTS, TO KNEE
      TO FIT MEASUREMENT

      International Conversion

      IN CM

      SIZE L XL 2XL 3XL 4XL
      EUROPE EUR 52 54 56 58 60
      UK 38 40 42 44 46
      USA/CANADACA 38 40 42 44 46

      IN CM

      SIZE L XL 2XL 3XL 4XL
      WAIST

      LEG LENGTH - GUIDELINE ONLY

        STANDARD LONG
      JEANS
      TROUSERS
      SHORTS, TO KNEE
      TO FIT MEASUREMENT

      International Conversion

      EUROPE EUR 39 40 41 42 43 44 45 46
      UK 5 6 7 8 9 10 11 12
      USA/CANADACA 6 7 8 9 10 11 12 13

      International Conversion

      IN CM

      Unisex Tops XS S M L XL
      EUROPE EUR Ladies 36 38 40 42 44
      Mens 44 46 48 50 52
      UK Ladies 8 10 12 14 16
      Mens 34 36 38 40 42
      USA/CANADACA Ladies 4 6 8 10 12
      Mens 34 36 38 40 42

      IN CM

      SIZE XS S M L XL
      CHEST -

      International Conversion

      IN CM

      Unisex Bottoms XS S M L XL
      EUROPE EUR Ladies 36 38 40 42 44
      Mens 44 46 48 50 52
      UK Ladies 8 10 12 14 16
      Mens 28 30 32 34 36
      USA/CANADACA Ladies 4 6 8 10 12
      Mens 28 30 32 34 36

      IN CM

      SIZE XS S M L XL
      WAIST -

      LEG LENGTH - GUIDELINE ONLY

        STANDARD
      JEANS Ladies
      Mens
      TROUSERS Ladies
      Mens
      SHORTS, TO KNEE Ladies
      Mens
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