Pay for your purchases over four simple instalments.
Clearpay enables you to pay for your purchases over four automatic instalments, interest free! This allows you to pay when it suits you best
Here’s how it works
Select Clearpay as your payment method at checkout.
Complete your checkout in seconds with an instant approval decision and enjoy your purchase straight away
Pay over 4 automatic instalments, split out in a way that suits you best with no additional fees*
*Late fees apply for missed payment *Late fees apply for missed payment
All you need to apply is
- A UK credit or debit card
- To be over 18 years of age
- A UK resident address
FAQ
1. What is Clearpay?
Clearpay is a payment service allowing us to offer customers the ability to make purchases instantly and then pay for them in 4 automatic instalments, split out in a way that suits you best. You chose how much to initially pay upfront, and the remaining payment is split over 3 instalments made every 2 weeks without any interest.
2. How do I use Clearpay?
Just shop on boohoo.com and check out as normal. At checkout, choose the Clearpay payment method.
You will be directed to the Clearpay website to register and provide payment details (Visa or Mastercard).
If you’ve used Clearpay before, just log in to your Clearpay account.
Then complete your order – easy!
Please note, all items in your shopping bag must be eligible for Clearpay.
3. Where can I use Clearpay?
Clearpay can only be used on purchases made on the boohoo.com website.
4. Can I use Clearpay if I’m an international customer?
Clearpay is only available to customers with a UK billing address.
Customers with international billing addresses will not be able to create an Clearpay account.
5. How does the Clearpay payment schedule work?
Clearpay customers have to make their first payment at the time of purchase.
. The remaining three payments are deducted every 2 weeks in automatic instalments from your selected payment method.
If you would like to make additional unscheduled payments before they are due, you may log in to Clearpay to make your payments early. Clearpay will then adjust the amount owed accordingly.
You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.
6. What if I can’t pay an Clearpay installment?
A £6 late payment free will be charged if funds are not available at the time the automatic payment is due.
An additional £6 fee will be charged if the missed payment is not made within 7 days.
Late fees will not exceed 25% of the total order.
Please see Clearpay Payment Purchase Agreement here.
7. When will my items be delivered if I use Clearpay?
Clearpay orders are delivered within our standard delivery timeframes like any order from boohoo.com.
Visit our Delivery page for more information.
8. Is there a limit to how much I can spend on a single Clearpay transaction?
No, there is no limit to use Clearpay on boohoo.com.
Please see here for more information.
9. Can I use another form of payment with Clearpay?
Yes, you may also use a boohoo gift card or promotional code with Clearpay to pay for your purchase.
10. What products are not eligible for Clearpay?
Clearpay is not available on purchases of gift cards.
If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately.
11. How do I return or exchange an item purchased with Clearpay?
Clearpay returns follow our free standard return process.
Use our online returns portal to print a boohoo.com returns label.
Please note, refunds for Clearpay will be refunded from boohoo.com to Clearpay.
We cannot provide an exchange or cash refund.
As soon as the refund is processed it will drop into your Clearpay online account.
Have more questions about Clearpay returns?
Go to Clearpay.com
12. Where can I find out more about Clearpay?
Visit the Clearpay website here for a comprehensive list of FAQs here and check out Clearpay’s Privacy Policy found here.
*Your payment schedule will be provided to you. If you fail to make a payment on time, you will be charged a late fee of £6 with an additional £6 fee added after 7 days if payment is still unpaid.
Customer Services
If you still have another question and need to get in touch, please follow this link:help.clearpaypay.co.uk
Additional eligibility criteria apply. Late fees apply. See further details here.
